To accommodate visitors with disability and specialist needs, The Perth Mint provides the following services:
- A 'Welcome to The Perth Mint' brochure is handed to all visitors on arrival, to guide them through the Gold Exhibition area. For the benefit of non-English speaking visitors, the booklet is offered in several different languages.
- Perth Mint Shop staff speak a combined total of 8 languages - Cantonese, Danish, English, French, German, Italian, Japanese and Mandarin.
- Wide passageways and ramps enable wheelchairs and prams to navigate the Shop and Exhibition areas with ease.
- Toilets are accessible and are clearly signposted.
- Bus and coach parking bays are available adjacent to the Mint, with arrangements able to be made with the City of Perth to reserve parking for visitors with special needs.
- Accessible parking bays available out the front of the Mint on Hay Street.
- Majority of staff are trained in first aid and there is always a first aid officer on duty.
- Select staff are trained in fire safety and a fire officer is always on duty.
- Discounted entry to the Gold Exhibition is given to visitors on the presentation of concession cards.
- Carers of visitors who have disability are admitted to the Gold Exhibition free-of-charge.
- Chairs are strategically located throughout the building for people to rest.
- Seating is provided in the Melting House for visitors to watch the Gold Pouring Demonstration, with areas allocated for wheelchair access.
- Separate tours can be arranged to accommodate the special needs of visitor's.
The Perth Mint holds Tourism Council Western Australia accreditation, which means that it has met the organisation's rigorous compliance standards.
Read the full Disability Access and Inclusion Plan (DAIP) document here.